For Drivers & Dispatchers

Report Fleet Breakdowns in Real Time

Quick breakdown reporting for drivers. Real-time tracking for dispatchers. Verified vendor management and transparent repair costs—all in one platform.

Truck breakdown emergency triangle and tow truck
Create AccountVendor Marketplace
No registration required
Real-time tracking

Report a Breakdown

Are you a driver or dispatcher?

Use GPS for exact location or type to search for addresses, highways, or points of interest

Include details like symptoms, warning lights, sounds, when it started, etc.

Drop files here or
Images and PDFs up to 10MB each (max 5 files)

Upload photos of damage, warning lights, or the breakdown scene to help with diagnosis.

By submitting this breakdown report, you agree to receive SMS notifications from BreakdownTracker.com related to your account and breakdown status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. By submitting, you also agree to our Terms of Service and Privacy Policy.

Effortless Breakdown Tracking for Fleets

Reduce downtime and control roadside repair costs with live visibility from first report to final invoice.

Real Time Logging

Drivers report from the road, dispatchers track status updates with live visibility into every breakdown.

Unified Workspace

Notes, photos, files, and timestamps all in one place for drivers and dispatchers to collaborate.

Verified Vendors

Access verified vendor profiles with transparent rates, response times, and performance history.

AI Invoice Analysis

OCR processing, automatic categorization, and unusual charge flags for complete cost visibility.

GPS Integration

Drivers can share exact GPS location with one tap for faster vendor response and dispatch coordination.

Analytics & Benchmarking

Track response times, cost trends, and vendor scorecards to optimize your breakdown management.

From Report to Resolution in 3 Steps

Simple workflow that keeps drivers moving and dispatchers informed throughout the repair process.

1

Report

Driver submits location, details, and photos in seconds. No registration required.

2

Manage

Dispatcher coordinates vendors and tracks progress in real time with full audit trail.

3

Resolve

Close out with invoices, cost analysis, and performance analytics for continuous improvement.

Frequently Asked Questions

Do drivers need an account to submit a breakdown?

No. Drivers can report a breakdown without registration. Dispatch receives the case instantly and can access the full tracking page.

Can dispatchers add updates and files?

Yes. Dispatch can add notes, photos, and status changes that are timestamped for a full audit trail throughout the repair process.

How does vendor verification work?

Vendors claim profiles, publish transparent rates, and verify by domain email or official phone call before receiving breakdown alerts.

Do you analyze invoices?

Uploaded invoices are OCR processed. Parts, labor, and fees are categorized and unusual charges are flagged for review.

Is there vendor marketplace access?

Yes. Access our verified vendor network with transparent rates, real-time availability, and performance ratings for every breakdown.

Ready to Streamline Your Breakdown Management?

Join fleets and vendors already using BreakdownTracker for faster repairs, better communication, and transparent costs.

Get Started FreeJoin Vendor Network

Free to use • No setup fees • Start tracking immediately