Terms of Service – BreakdownTracker.com

1. Eligibility

You must be at least 18 years old and authorized to act on behalf of a company or yourself to use our services.

2. Service Description

BreakdownTracker.com provides a real-time breakdown management platform that connects drivers, dispatchers, and vendors for repair and roadside assistance, along with cost tracking and analytics.

3. User Responsibilities

You agree to:

• Provide accurate and complete information.
• Use the platform only for lawful purposes.
• Not misuse, hack, or disrupt the service.
• Obtain consent before sharing another person's contact details for communication.

4. Payment and Billing

Certain features require payment. By using paid features, you agree to pay all fees as outlined in your subscription or service agreement.

5. Limitation of Liability

We are not liable for:

• Delays, failures, or damages caused by vendors or third parties.
• Loss of data due to user error, network outages, or unauthorized access.
• Any indirect, incidental, or consequential damages.

6. Disclaimers

We do not guarantee:

• That vendors will respond to or accept jobs.
• The quality, safety, or legality of services provided by third parties.

7. Termination

We may suspend or terminate your account at our discretion for violating these Terms.

8. Governing Law

These Terms are governed by the laws of Illinois, without regard to conflicts of law.

9. Changes to Terms

We may update these Terms at any time. Continued use of the platform after changes constitutes acceptance.

10. Contact

For questions about these Terms, contact support@breakdowntracker.com.