Privacy Policy – BreakdownTracker.com

1. Information We Collect

We may collect:

• Personal Information: Name, phone number, email address, company information, and payment details.
• Breakdown Data: Vehicle details, location, service requests, uploaded photos or files, and communication between drivers, dispatchers, and vendors.
• Usage Information: IP address, browser type, operating system, device information, and usage patterns.
• Cookies & Tracking: We use cookies to improve functionality, personalize your experience, and analyze site traffic.

2. How We Use Your Information

We use your information to:

• Provide and improve our breakdown tracking and communication services.
• Facilitate connections between drivers, dispatchers, and vendors.
• Process payments, invoices, and cost tracking.
• Send important updates, notifications, and service-related messages.
• Maintain security, prevent fraud, and enforce our Terms.

3. Sharing Your Information

We may share your information with:

• Vendors or service providers to fulfill breakdown requests.
• Your company or dispatcher if you are a driver.
• Third-party analytics and payment processors.
• Law enforcement or regulatory agencies when required by law.

We never sell your personal information.

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You may:

• Access, update, or delete your personal information.
• Opt out of non-essential communications.
• Request a copy of your data.

6. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date.

7. Contact Us

For privacy-related questions, contact us at support@breakdowntracker.com.